SHIPPING & DELIVERY
How much is shipping?
Shipping is free on orders of €35 or more. Below €35, standard shipping costs €4.99. The exact cost is always shown at checkout before you pay.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery then takes 4–11 business days depending on your location.
Location |
*Estimated delivery time |
France, Italy and the rest of Europe |
4–11 business days |
United Kingdom, United States, Canada |
4–11 business days |
Australia, New Zealand, Asia, Middle East |
4–11 business days |
*Not including our 1–3 business day processing time.
Where do you ship?
We currently ship to: France, Italy, Germany, Spain, Portugal, Belgium, Netherlands, Austria, Switzerland, Ireland, Denmark, Finland, Sweden, Norway, Poland, Czechia, Hungary, Greece, the United Kingdom, the United States, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Malaysia, Israel, the United Arab Emirates, French Polynesia and the Caribbean Netherlands. If your country is not listed, it is not available at checkout yet.
How are orders shipped?
Your order is prepared and shipped by our logistics partners. Items from the same order may be sent in separate parcels; if so, you will receive a tracking number for each one.
Do you provide tracking information?
Yes. You will receive an email with your tracking number as soon as your order ships. You can follow it on our Track Your Order page. If you have not received tracking information within 5 business days, please contact us.
My tracking says “no information available at the moment”.
Some carriers take 1–5 business days to update tracking information. If your order was placed more than 5 business days ago and there is still no update, please contact us.
What about customs?
Depending on your country, local import duties or taxes may apply on arrival. Any such charges are shown or collected according to the rules of your country.
Wrong address
Please check that your shipping address is correct before placing your order. If you notice a mistake, contact us immediately at contact@glimmastyle.com and we will do our best to correct it before your order ships.
Lost or stolen parcels
If your tracking shows your parcel as delivered but you have not received it, please contact us at contact@glimmastyle.com with your order number and we will help you with the carrier.